Frequently Asked Questions-Aayat Mart

• 1. What is Aayat Mart?

  Aayat Mart is an online marketplace where you can find a wide range of products, from electronics to fashion and more.

• 2. How do I create an account on Aayat Mart?

  To create an account, click on the "Sign Up" button on the top right corner of the website and follow the instructions provided.

• 3. Is my personal information secure on Aayat Mart?

  Yes, we take your privacy seriously. Your personal information is protected according to our privacy policy.

• 4. How can I reset my password if I forget it?

  Click on the "Forgot Password" link on the login page, and we'll guide you through the process of resetting your password.

• 5. What payment methods do you accept?

  We accept various payment methods, including credit/debit cards, PayPal, and more. You can find the full list at the checkout.

• 6. What is your shipping policy?

  We offer standard and express shipping options. Shipping costs and estimated delivery times will be displayed during the checkout process.

• 7. Do you offer international shipping?

  Yes, we do offer international shipping to select countries. You can check if we ship to your location during checkout.

• 8. How can I track my order?

  Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's status.

• 9. What is your return policy?

  We have a hassle-free return policy. You can initiate a return within 30 days of receiving your order. Please check our Returns page for details.

• 10. How can I contact your customer support?

  You can reach our customer support team through the "Contact Us" page on the website, or by emailing support@aayatmart.com.

• 11. Do you have a mobile app?

  Yes, we have an android mobile app now but we are planning to build ios mobile app as well. Besides, our website is mobile friendly and responsive like mobile app.

• 12. Can I cancel my order after it's been placed?

  You can cancel your order if it hasn't been shipped yet. Contact our customer support as soon as possible to request a cancellation.

• 13. Are there any discounts or promotions available?

  We often have promotions and discounts. Keep an eye on our homepage and subscribe to our newsletter to stay updated.

• 14. Is there a loyalty program or rewards system?

  Yes, we have a loyalty program that rewards frequent shoppers with exclusive discounts and offers.

• 15. How do I leave a product review?

  You can leave a review for a product you've purchased by visiting the product page and clicking on the "Write a Review" button.

• 16. What do I do if I receive a damaged or defective product?

  Contact our customer support immediately with details and photos of the damaged or defective product, and we will assist you with a replacement or refund.

• 17. How do I unsubscribe from your newsletter?

  You can unsubscribe from our newsletter by clicking the "Unsubscribe" link at the bottom of any newsletter email.

• 18. Do you have a size guide for clothing items?

  Yes, you can find size guides on the product pages for clothing items. Please refer to them before making a purchase.

• 19. Can I change my shipping address after placing an order?

  If your order hasn't been shipped yet, you may be able to update the shipping address. Contact our customer support for assistance.

• 20. How can I sell my products on Aayat Mart?

  To become a seller on Aayat Mart, please contact us via email or visit our "Contact Us" page and we will send you the instructions to apply as a seller.